Terms of service
Introduction
Welcome to Minty Oral Care! By using our website or purchasing from us, you agree to these Terms of Service ("Terms"). Please read them carefully. If you do not agree, you may not use our site or services. These Terms apply to all users and visitors. We reserve the right to update or modify these Terms, and your continued use constitutes acceptance of any changes. Our store is hosted on Shopify Inc.
Definitions
“We,” “us,” and “our” refer to Minty Oral Care Pty Ltd. “You” and “your” refer to anyone accessing or purchasing from our website.
Acceptance of Terms
By using our services or making a purchase, you agree to be bound by these Terms and any additional terms that apply.
Changes to Terms
We may update these Terms at any time. The latest version will always be available on our website. It is your responsibility to check for updates. Continued use of our website constitutes acceptance of any changes.
Accuracy of Information
We strive to ensure the accuracy of all information on our site, but errors, inaccuracies, or omissions may occur. We reserve the right to correct these errors, update information, or cancel orders, even after they’ve been placed, without prior notice. Information on our site is for general information only and should not be solely relied upon for decision-making.
Order Management
We may refuse or cancel orders at our discretion, including orders from the same account, credit card, or shipping address. If changes or cancellations occur, we will notify you through your provided contact details. You agree to provide accurate and up-to-date account information.
Products and Services
Minty Oral Care provides a range of oral care products. By purchasing our products, you are subject to the applicable terms and conditions at the time of your purchase.
In addition to the terms in this Agreement, you are entitled to certain guarantees under the Australian Consumer Law (ACL). These guarantees cannot be excluded, restricted, or modified by us. If your product has a major failure, you may be entitled to a replacement or refund. For more details, please refer to our Refund Policy.
We strive to accurately display the colours and images of our products, but cannot guarantee that your monitor will display them correctly.
We reserve the right to limit product sales based on person, region, or jurisdiction, and may do so on a case-by-case basis. We may also limit product quantities and change product descriptions or pricing at any time without notice. Additionally, we reserve the right to discontinue any product at any time.
We do not guarantee that the quality of products, services, or information will meet your expectations, nor do we guarantee that errors in the Service will be corrected.
Prohibited Uses
You may not use the site or its content for unlawful activities or to solicit illegal acts. Prohibited activities include:
- Violating laws or regulations
- Infringing on intellectual property rights
- Harassing, abusing, or discriminating against others
- Uploading malicious code, viruses, or engaging in unauthorized access or spamming
- Collecting or tracking personal information without consent
- Engaging in any immoral or unlawful activity
We reserve the right to suspend or terminate your access to the Service for any violations.
Order Acceptance and Pricing
Orders are subject to availability and acceptance. Prices may change, but you will be charged the price at the time of your order. We reserve the right to modify or discontinue any part of the service at any time.
Promotional Discount Codes
Discount codes issued by Minty Oral Care are subject to the following conditions:
- Codes are for single use only and cannot be reused
- Codes apply to first-time purchases only unless otherwise stated
- Codes cannot be combined with any other offer or discount
- Minty Oral Care reserves the right to withdraw or modify promotional codes at any time
- Codes have no cash value and are non-transferable
Payments
Payment must be made at the time of purchase through available methods, including credit card or PayPal.
Shipping
Shipping costs and delivery times will be provided at checkout. We offer shipping across Australia.
User Comments and Submissions
Any feedback you provide is non-confidential, and we may use it without restriction. We are not obligated to respond or compensate for feedback. We may, at our discretion, monitor, edit, or remove content we deem unlawful, offensive, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms of Service.
By submitting feedback, you also confirm it does not infringe on third-party rights or contain unlawful or harmful material such as viruses or malware. You are responsible for the accuracy of your comments, and we are not liable for any content posted by you or others.
Personal Information
Your personal information is collected during the order process and handled in accordance with our Privacy Policy. We comply with the Australian Privacy Principles under the Privacy Act 1988.
Account Security
You are responsible for maintaining the confidentiality of your account information and ensuring only you use your account.
Liability
Our liability is limited to repair, replacement, or resupply of a product or service, as per Australian Consumer Law. We are not liable for any indirect or consequential damages.
Disclaimer of Warranties
We do not guarantee uninterrupted or error-free service. Products are provided “as is,” and we make no warranties regarding product quality or service reliability.
Third-party Links
We may provide links to third-party websites, but we are not responsible for their content or accuracy. You are responsible for reviewing third-party policies before engaging in transactions.
Indemnification
You agree to indemnify Minty Oral Care against any claims, damages, or losses arising from your use of our products or violation of these Terms.
Governing Law
These Terms are governed by the laws of the state or territory where Minty Oral Care operates, and disputes will be subject to the jurisdiction of the courts in that state or territory.
Force Majeure
We are not liable for failure to fulfill obligations due to events beyond our control, such as natural disasters, strikes, or government actions.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
Termination
You may terminate these Terms by discontinuing use of our site. We may suspend or terminate your access if you violate these Terms.
Dispute Resolution
Disputes should first be addressed by contacting us. If unresolved, disputes may be taken to mediation or legal proceedings within the relevant jurisdiction.
Intellectual Property
All intellectual property rights are owned by Minty Oral Care. You may not reproduce, distribute, or use our content without prior consent.
Entire Agreement
These Terms constitute the entire agreement between you and Minty Oral Care regarding your use of our website and services.
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms.
For any inquiries, please contact us at hello@mintyoralcare.com.